HOJUEN PRIVACY POLICY
Korean-Australian Community Portal
Last Updated: January 2025
NIK International Pty Ltd ("Hojuen", "we", "us", or "our") respects the privacy of individuals. This Privacy Policy sets out how we collect, hold, disclose, use, and protect your personal information when you use the Hojuen website and services.
By visiting our website (www.hojuen.com), creating an account, or using our services, you agree to your personal information being collected, held, used, and disclosed as set out in this policy.
This Privacy Policy forms part of our Terms and Conditions of Use.
1. Information We Collect
We collect information necessary to provide our community services, including:
Account Information:
- Name and username
- Email address
- Password (stored in encrypted form)
- Profile information you choose to provide
User-Generated Content:
- Posts, comments, and replies on bulletin boards
- Messages sent to other users
- Business listings and advertisements
- Job postings and applications
- Real estate listings
- Marketplace listings
Technical Information:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
2. How We Collect Information
We collect your information when you:
- Register for an account
- Post content on our bulletin boards
- Send messages to other users
- Submit business listings or advertisements
- Post job listings or apply for jobs
- List real estate or marketplace items
- Contact us with enquiries
- Subscribe to our newsletter
- Participate in surveys or promotions
- Browse our website (technical information)
3. How We Use Your Information
We use your information to:
- Provide and maintain our community services
- Process your account registration
- Enable you to post content and communicate with other users
- Send you service-related communications
- Respond to your enquiries and support requests
- Send promotional communications (with your consent)
- Improve our website and services
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information with:
- Other users (information you choose to make public, such as posts and listings)
- Service providers who assist us in operating our website (hosting, email services, analytics)
- Law enforcement or regulatory bodies when required by law
- Third parties with your explicit consent
We do not sell your personal information to third parties.
Some of our service providers may be located outside of Australia. By using our services, you consent to your information being transferred to these providers, who are contractually required to protect your information in accordance with Australian privacy standards.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyse website traffic and usage patterns
- Improve our services
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet is completely secure. You are responsible for keeping your password confidential and should notify us immediately of any suspected unauthorised access to your account.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt-out of promotional communications
- Lodge a complaint about our handling of your information
To exercise these rights, please contact us using the details below.
8. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Complaints
If you wish to make a complaint about our handling of your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Privacy Officer
NIK International Pty Ltd
Email: hojuen@hojuen.com